Frequently asked questions

Our products are intended for everyone — babies, children, adults and the elderly. We have a plan suited to every stage of life.

Using your insurance assumes that you are already sick. SmileDom is primarily intended for people who are not sick: we support you so you live in good health for as long as possible, which delays episodes of illness. If illness does occur, we pass on your medical file and act as the link between your family and the hospital.

A check of your vital signs and an interview establish the state of your health. Tailored advice (nutrition, sport…) and follow-up then ensure your well-being.

With your medical file (history, past conditions), we follow you and give you regular advice to improve your general health.

With our network, we ensure a continuous presence with your parents in the village. Our team visits them regularly and, if necessary, records their vital signs. Being close by means we can get there quickly if anything happens and decide on the right course of action.

Once you subscribe, our network across the country contacts your loved one, takes care of them directly and then keeps you informed about their health.

SmileDom follows their care from start to finish if they fall ill, and keeps you informed without you having to travel.

A patient may wonder about the motivations of the medical staff. SmileDom stays by your side to reassure you, even when you are ill, and helps you understand the proposed care — without paying a franc more.