Diaspora · I care for my parents
You are far away. Your parents are not alone.
From Paris, Brussels or Montreal, register your father, your mother or a loved one. Our team visits them at home, in town or in the village, and keeps you informed.
How does it work?
- Send your requestWith the form below or on WhatsApp, in two minutes.
- Tell us about your parentTheir phone number, neighbourhood, a landmark and a close contact (neighbour, family).
- Choose their planYour adviser helps you choose and explains how to pay from abroad.
- We call themAt times when they can be reached, to organise the first visit.
- You stay informedAfter each visit, and at any time on WhatsApp with our team. Your online space is coming soon.
What you manage, what stays with your parents
You manage
- Appointments: planned, done or postponed
- The subscription, payments and invoices
- Renewal
Only with their consent
- Seeing their medical file and readings
- Following their medication
- Joining their teleconsultation from abroad
Your parent remains in control of their health data and can withdraw consent at any time.
Paying from abroad
Prices in CFA francs, with an indicative equivalent in euros. An invoice for every payment.
Online payment (bank card, Mobile Money) will come with your client space; in the meantime, your adviser will explain how to pay. Family prices: [to be confirmed]. Your bank may charge exchange fees.
Care15,000 FCFA / month≈ 23 € · per person
Comfort20,000 FCFA / month≈ 30 € · per person
Relax25,000 FCFA / month≈ 38 € · per person
Your questions
All frequently asked questionsMy parent does not have a smartphone. Is that a problem?
No. Our coordinator calls them before each visit, and you are the one kept informed.
What happens if they are admitted to hospital?
SmileDom passes on their medical file, acts as the link between your family and the hospital, and keeps you informed.